Terms & Conditions

This website is run by Tick-Clocks of Stony Stratford.

PRIVACY POLICY:

Information collected at the time of ordering, or requesting any information from Tick-Clock is purely for our own use & collected lawfully in accordance with the Data Protection Act 1998. Information is only collected for the purpose of fulfilling orders and will not be sold to or used by any other third parties.

We may however from time to time send marketing material or product information via email to existing Tick-Clocks customers. If you prefer not to receive information from Tick-Clocks, please advise so we can amend our records unsubscribe@stony-stratford.co.uk. Please provide your Name and Default Email Address only.

Should you have any concerns or questions regarding our Privacy Policy please contact us.

DELIVERY:
Please allow up to 14 days for email address to be operational - often much quicker.

OUR PRICES:
The prices shown on our website are in £ sterling. (Delivery Charges are displayed & added accordingly)
Payment in full must accompany your order, which can be made online via SSL secure server, by fax, by post, or by telephone using Visa or Mastercard as described on our site. Payment by cheque is welcome, but will require clearance via the banks prior to your order being processed (please allow up to 5 days).
Any discrepancy in pricing will be advised to you by email, fax or phone and you will have the opportunity to revise or cancel your order at that stage.

SECURITY:
When using our online ordering facility, rest assured that all credit and debit card transactions are completed using a SSL Secure Server and your card details are encrypted for your security at all times. If you have any concerns or questions about ordering online, please contact us

COMPLAINTS:
Tick-Clocks will endeavour to respond to complaints Next Working Day, but guarantee to respond within five working days.

GOODS OFFERED:
Tick-Clocks reserves the right to change the specifications without notice.

OUR GUARANTEE:
If you are not delighted with your purchase, please inforn us within 10 days, Tick-Clocks will be happy to make a refund.

DATA PROTECTION:
The personal information with which you provide us will be safeguarded by Tick-Clocks and not used or sold to any third party.

CLAIMS & REMEDIES:
Please contact us immediately by email or telephone, stating the exact nature of the problem. If we cannot remedy the situation we will arrange for a full and prompt refund.

FORCE MAJEURE:
Tick-Clocks shall not be liable for any problem due to any act of God, war, strike, lock-out, industrial action, fire, flood, drought, tempest or other event beyond our control.

STATUTORY RIGHTS:
Your statutory rights are not affected.